CRM for Small Businesses

Connect with Clients Across Every Channel

AI Overview

SEO has changed. Build real visibility and authority with SEO designed for how search actually works now.

Your time is better spent growing your business, not managing software. That’s why our CRM unites communication, sales, and marketing under one roof. Automate routine tasks, track performance, and stay connected with your clients effortlessly.

Connect With Clients Effortlessly

Reach your customers wherever they are.
Our CRM helps you communicate across every major channel, email, SMS, ringless voicemail, Facebook Messenger, Instagram DMs, Google Chat, and automated call-connects. Build workflows that trigger the right message at the right time and keep your audience engaged without the constant manual effort.

Automation That Works for You

Our CRM is packed with advanced workflow actions and triggers that handle repetitive tasks automatically. Pull in information from tools like Google and Slack with webhooks, keep your data synced, and free up your team to focus on growth instead of admin.

Smarter Scheduling and Booking

Say goodbye to missed calls and double bookings.
With built-in automated scheduling, your calendar stays perfectly organised. Custom booking pages, branded reminders, and calendar sync with Google or Outlook make managing appointments effortless for both you and your clients.

Create, Sell & Grow

Turn your expertise into income.
Use our CRM to create digital products, membership courses, or coaching programs, and sell them directly from your branded portal. Add quizzes, track progress, and even issue certificates to enhance customer engagement and learning.

Manage Every Lead With Ease

Our CRM gives you full visibility into your sales process.
Custom pipelines let you track leads from first contact to final conversion. Move opportunities through each stage manually or automate the flow entirely. Funnel reports reveal where to improve and how to convert more leads into customers.

Build Online Stores in Minutes

Launch a beautiful, fully functional store straight from your CRM, no coding needed. Choose a template, make it yours, and start selling. Integrated email and SMS campaigns drive traffic and keep your audience coming back.

Keep Everything in Sync

Manage inventory, update stock, and send real-time order notifications by email or SMS. With all your systems working together, customers stay informed and you stay ahead.

Plan & Post Content With Confidence

The social media planner inside our CRM helps you create, approve, and schedule posts in one place. Upload content in bulk, manage approvals, and choose from ready-to-post templates complete with visuals and captions tailored to your industry.

Build and Protect Your Reputation

See every review in one dashboard.
Reply, dispute, and monitor trends across platforms. Use the review widget to display your best feedback anywhere, and stay in control of how your brand is seen online.

our platforms

While we frequently deliver individual solutions such as web optimisation, chatbots, or automation, many of our clients prefer a fully integrated system designed to support every stage of business growth.

Foundation

CRM Lite
Web Rebuild / Optimisation
Site Performance Dashboard
Google Business Profile Optimisation
Chatbot
Payment Portal

Learn more Choose this platform

Setup from £800 & £35 p/m

Development

CRM Advanced
Everything in Foundation
Business Marketing Suite
Automations
Unlimited Sales Funnels
Appointment Booking & Calendars

learn more Choose this platform

Setup from £1250 & £50 p/m

Enterprise

CRM Primum Suite
Everything in Development
Unlimited Staff Members
Phone, Text, VoIP Integration
Reporting
AI conversation, IVR Out / Inbound Agents

Learn more Choose this platform

Setup from £3500 & £110 p/m

Why Choose Us

We understand the challenges UK small businesses face, and our automation solutions are built around real needs.

Proven ROI

Cut repetitive tasks and save hundreds of hours a year.

Marketing Automation Experts

From email campaigns to customer follow-ups, we set up systems that work while you sleep.

Scalable Solutions

Whether you’re a start-up or established SME, our systems grow with you.

Affordable for Small Businesses

Tailored packages without enterprise-level costs.

Local UK Support

Hands-on help from automation specialists.

Contact Us

Want to free up time and take some of the weight off your team? A chatbot can help you handle more enquiries, keep customers happy and turn more of them into sales. Base Logic delivers chatbots for small businesses in the UK that are affordable, effective, and designed to help SMEs grow.

From Click to Conversion

Bootstrapping Your Start Up

Positive Digital Presence